Students develop the necessary skills and concepts of the administrative duties of a medical assistant/secretary.
The following topics are covered:
Legal and ethical issues in medical practice
Communicating and interacting with patients
Families and coworkers
The following office work is covered:
Medisoft software, managing correspondence & mail
Office supplies and office medical records
Maintaining patient records
Processing insurance claims
Billing and collecting, banking, accounts payable and payroll
Pearson’s comprehensive medical assisting : administrative and clinical competencies by 
Delmar’s comprehensive medical assisting : administrative and clinical competencies by 
Administrative Medical Assisting by 
